Privacy Statement

LANXESS is aware that the security of your private information from the use of our website is an important concern. We take the protection of your personal data very seriously. Therefore we would like you to know what data we maintain and what data we discard. With this privacy statement, we would like to inform you about our security measures.

Collection of Data

You can use our online presentation without disclosing your personal data. When you visit our website, the following data is stored on our servers for backup and optimization purposes:


  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software


This data could possibly lead to your identification, but we do not use it to do so. We do use the data from time to time for statistical purposes, but maintain the anonymity of each individual user so that the person cannot be identified. In cases when personal data is provided to others to provide you products or services you have requested, or for other purposes you have authorized, we have ensured by appropriate contracts with these service providers, as well as through technical and organizational measures that applicable data security regulations are followed.


Collection and processing of personal data

We collect personal data only when you provide it to us, through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests about materials being ordered and similar situations in which you have chosen to provide the information to us.

We will only use the personal data collected from you to provide you with the desired products or services, or for other purposes for which you have given your consent, unless otherwise required by law. As far as data are passed on to external service providers, we have ensured by appropriate contracts with these service providers, as well as through technical and organizational measures that applicable data protection regulations are followed.


a) Use of contact forms

LANXESS offers you the opportunity to contact us directly using the contact forms provided. The following information can be provided by you for this purpose:


  • Form of address
  • Name and surname
  • Email
  • Company
  • Web site
  • Phone
  • Street and house number
  • Country, state, postcode and city
  • Message


b) Use of information portals


Once you have registered, LANXESS offers you the opportunity to contact us in one of our information portals and, for example, to call up product information. The following information can be provided by you for this purpose:


  • User name
  • Form of address
  • Name and surname
  • Company
  • Division
  • Location
  • Nationality
  • Email
  • Phone


c) Use of newsletters


LANXESS offers you the opportunity to subscribe to various newsletters. On the basis of your prior consent (Art. 6 (1) a EU-General Data Protection Regulation), we collect and use the e-mail address you provided when registering.


For further personalization, you also have the option of sending us the following additional information:


  • Form of address
  • Name and surname
  • Data medium
  • Area of responsibility
  • Nationality
  • Language


For the registration to our newsletter we use the so-called double opt-in procedure. This means that after your registration we will send you an e-mail to the specified e-mail address in which we ask you to confirm that you would like the newsletter to be sent. In addition, we store your IP addresses and the time of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.


You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail or by sending a message to the contact details given in the imprint.


d) Use of chat functions


LXS also uses a live chat, a software of the company CafeX, for the purpose of personal communication with employees of LXS in the form of a real-time chat. Cookies are used to enable this. The information generated by the cookies (e-mail address and name) about your use of the live chat is transmitted to a CafeX server in the USA and stored there. CafeX complies with the data protection provisions of the US-EU Privacy Shield Agreement. Further information can be found in the data protection declaration of CafeX,


Google Analytics and Google Remarketing

This website uses Google Analytics and Google Remarketing.  These are services of Google Inc. "("Google"). Google uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

IP addresses are not transmitted by us in full, but are shortened by the last digit block (the address of the terminal device). This reliably prevents the otherwise theoretically possible inference to individuals.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:

The collection and storage of data can be revoked at any time with effect for the future. Further information on Google's terms and conditions can be found here.

External services and content

LANXESS uses the following services and contents of external service providers. In all cases, LANXESS has no influence on the data collected and the further processing of these external offers. You will find further information on this in the respective data protection notices of the respective providers.



LANXESS has included YouTube videos in its online offering, which are stored on and can be played directly from our website.

By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. For more information on the purpose and scope of data collection and processing by YouTube, please refer to the privacy policy. There you will also find further information about your rights and setting options to protect your privacy: Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield,


Google Maps

LANXESS uses Google Maps to display interactive maps directly on the website and enables you to conveniently use the map function.

To use the functions of Google Maps, it is necessary to save your IP address and transfer it to a Google server, usually in the USA.  You can find more information on the handling of user data in Google's data protection declaration:


Google Web Fonts

LANXESS uses so-called web fonts provided by Google to present fonts in a uniform and attractive manner. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly.

To do this, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. Further information about Google Web Fonts can be found at and in Google's privacy policy:

Your rights

You have the following rights towards us with regard to personal data concerning you:

  • Right to information,
  • Right to correction or deletion,
  • Right to limitation of processing,
  • Right of opposition to the processing,
  • Right to data transferability.

If you wish to exercise your rights, please contact our data protection officer. All you need to do is send an e-mail to the e-mail address given in the imprint or to the person responsible for data protection (address and e-mail address see below).

Storage of data (data retention)

We only store your personal data for as long as it is necessary to provide a service that you have requested or for which you have given your consent, unless otherwise required by law.

Data Security

LANXESS uses technical and organizational security measures to protect the data you provide from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. In the case of the collection and processing of personal data, the information is transmitted in encrypted form to prevent misuse of the data by third parties. Our security measures are continuously revised in line with technological developments.

Children's personal data

In light of the importance of protecting children's privacy, we do not collect, process or use on our website any information relating to an individual whom we know to be under 16 years old without the prior, verifiable consent of his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted.


If you have any problems, questions or suggestions, please contact the data protection officer of LANXESS AG, who will be happy to help you. The constant development of the Internet requires adjustments to our data protection declaration from time to time. We reserve the right to make appropriate changes at any time.


Data Protection Officer of LANXESS AG:

Markus Lehner

Kennedy square 1

50569 Cologne, Germany

Phone: +49 221 8885 7437

Fax: +49 214 30 95937437